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Author Topic: IHS Markit Preventative Maintenance Outage - January 2018  (Read 2763 times)
tlarocque
Canadian Energy Information Admin
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« on: January 08, 2018, 12:31:21 PM »

An IHS Markit PM outage will take place during the following hours:
•   Friday, January 12, 2018 6:00pm until Saturday January 13, 2018 3:00 AM MDT
•   Friday, January 26, 2018 6:00pm until Saturday January 27, 2018 3:00 AM MDT
During this outage, all online IHS Markit (CDN) services will be unavailable including:
•       AccuLogs
•       Petra online data retrieval
•       IHS Data Manager
•       DST viewer within AccuMap
•       AccuMap Profile Viewer
•       AccuMap 3D Wellbore Viewer
•       GeoSyn online log retrieval
•       IHS Information HUB
•       IHS Energy Documents
•       eTriever
•       LOGarc
•       Oil & Gas Incident Manager
Any questions or concerns regarding the preventative maintenance can be forwarded to Customer Care via e-mail at support.cdn@ihsmarkit.com or by phone at 1-800-447-2273, Monday to Friday, 8:00AM – 6:00PM Mountain Time. Please call 1-866-266-4646 for Preventative Maintenance updates during non-business hours.
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