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Author Topic: IHS Preventative Maintenance Outage - August 2011  (Read 3787 times)
tlarocque
Canadian Energy Information Admin
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« on: July 28, 2011, 08:52:12 AM »

 
IHS Preventative Maintenance Outage
In August, 2011 the IHS regularly scheduled PM outage will take place on:
•   August 26, 2011 from 6:00 pm to 3:00 am
 
During these outages, all online IHS (CDN) services will be unavailable including:
•   AccuLogs™   
•   PetroSurveys
•   PETRA® online data retrieval
•   IHS Data Manager   
•   DST viewer within AccuMap
•   GeoSyn™ online log data retrieval
•   IHS Energy Hub data retrievals
•   IHS Well Documents (formerly IHS RapiData)
•   eTriever
•   LOGarc
•   WellMaster
 
Any questions or concerns regarding the Preventative Maintenance can be forwarded to Customer Care via e-mail at support.cdn@ihs.com or by phone at 403.770.4500, Monday to Friday, 8:00 AM - 6:00 PM Mountain Time.  Please call 1-866-266-4646 for Preventative Maintenance updates during non-business hours.
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